Returns & Exchanges
At ARQS, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Return
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags remain attached and the garments are in unworn condition.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing